Resume
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EXPERIENCE
Edward Jones
Senior UX Designer | Jun 2023 – present
UX Designer II | Aug 2020 – Jun 2023
UX Design (Contractor) | Dec 2019 – Aug 2020
CIC St. Louis
Community Leader | Jan 2018 – Sept 2019
Community Principal | May 2017 – Jan 2018
Community Specialist | May 2016 – May 2017
Community Associate | May 2015 – May 2016
Herbaria
Graphic Designer | Apr 2013 - May 2015
EXPERIENCE
Edward Jones
Senior UX Designer | Jun 2023 – present
- Direct UX strategy on cross-functional team with product leadership, UX research & accessibility partners, and key stakeholders
- Lead design and research to transform a multi-application workflow into a holistic tool driven by user needs
- Create user-focused idea backlog, support use across multiple products, and partner with Product Owner to prioritize user needs in roadmap
- Mentor junior researcher and oversee creation of research deliverables
- Lead biweekly design critique sessions for cross-portfolio designers
UX Designer II | Aug 2020 – Jun 2023
- Established and implemented efficient processes to integrate UX into Agile workflow as sole designer across multiple product delivery teams
- Executed complete design lifecycle of data-intensive application, from wireframes to launch to 36,000 users
- Contributed component patterns for global design system and aligned with design-ops team to test across use-cases
UX Design (Contractor) | Dec 2019 – Aug 2020
- Partnered with researcher on intranet's information architecture redesign
- Built new UX onboarding program and onboarded all incoming designers
CIC St. Louis
Community Leader | Jan 2018 – Sept 2019
- Led client experience team, cultivated client relationships, and adjusted environment, aesthetics, procedures and systems to create seamless experience for community members
- Managed daily operations at CIC 4240 building while coordinating efforts to bring new building online, a $7 million development project
- Developed a $850K annual operating budget and managed $20K in monthly expenditures
Community Principal | May 2017 – Jan 2018
Community Specialist | May 2016 – May 2017
Community Associate | May 2015 – May 2016
Herbaria
Graphic Designer | Apr 2013 - May 2015
- In-house designer and product developer at all-natural soap and skincare company
- Designed web and social media content and managed company website updates
- Created product labels, packaging, signage, and other print material
- Executed print projects from conceptualization to preflighting for press
EDUCATION
LaunchCode: UX Focus Women+ Program
Washington University in St. Louis
Sam Fox School of Design & Visual Arts
BFA cum laude in Sculpture
Danforth Scholar
LaunchCode: UX Focus Women+ Program
Washington University in St. Louis
Sam Fox School of Design & Visual Arts
BFA cum laude in Sculpture
Danforth Scholar
SKILLS
Product Design
UI/UX Design
UX Strategy
Design Operations
Contextual Research
User Personas
Journey Mapping
User Flows
Service Blueprinting
Interactive Prototyping
Wireframing
Usability Testing
Agile Methodology
Product Design
UI/UX Design
UX Strategy
Design Operations
Contextual Research
User Personas
Journey Mapping
User Flows
Service Blueprinting
Interactive Prototyping
Wireframing
Usability Testing
Agile Methodology
TOOLS
Figma
Sketch
InVision
Adobe Creative Suite
Jira
Zeplin
Pendo
Figma
Sketch
InVision
Adobe Creative Suite
Jira
Zeplin
Pendo